Show 141 with Sam Carpenter, Author of Work the System

Sam Carpenter Sam Carpenter, Author of Work the System

Whack-a-mole. You know the game where the mole pops its head up and you have to hit it as quickly as you can? Do you feel like your business world looks a lot like that?

There is a better way! You can systemize your business so it will grow and flourish without sucking up every ounce of energy you have and every minute you possess.

Sam Carpenter used to run himself ragged as the President of Centratel, one of the largest commercial telephone answering services in the USA. He then discovered the power of systems and everything changed for him and the business. Sam went from 80-hour work weeks down to just two-hour weeks while at the same time multiplying his income 20-fold.

Once he proved it, he wrote a book about the systems and processes he instituted at Centratel and outlined how to make them work for other business owners. I discovered the book a couple of years ago and devoured it. We then implemented systems into our business and it changed things dramatically for us too. The book Sam wrote is Work the System: The Simple Mechanics of Making More and Working Less.

Today on the RIMproReport, I am honored to have Sam Carpenter join us to talk about how you can escape the frustrating world of putting out fires and reacting to the whack-a-mole existence and create a business that works for you.

As an added bonus, I purchased 20 books from Sam to give away on the show today. All you have to do is share this interview link with other business owners on your social media platform of choice, then send me an email to request a book. Please include your mailing address as well. I’ll send the book to the first 20 who respond.

If you want to learn more about Work The System, download the pdf version. To learn more about how you can implement Work The System processes into your business, visit www.WorkTheSystem.com.

We will also get you caught up on the latest industry news.

Enjoy the show. It’s incredibly good.

Show Length: 48 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 140 with Angie Singer Keating, CEO of Reclamere

Angie Singer Keating Angie Singer Keating, CEO, Reclamere

This show will likely put some serious and well-warranted fear into you. My hope is that the energy of your fear gets quickly translated into preventative actions to ensure you don’t end up in hot water or even on the wall of shame.

The topic…protecting the electronic data that you touch in any way, shape or form.

Angie Singer Keating, the CEO of Reclamere, got my attention when she started talking about the risks we face as service providers in the RIM world as it relates to data, our own computer, data security systems, and the implications we face if we are not demanding the same type of security processes and procedures we do with the physical data we deal with on a regular basis. Fact is, we are more at risk digitally than we are physically. So get ready to be scared into action.

This show might just save your business life.

Here are some of the things Angie mentioned during the extended interview today.

HHS Office of Civil Rights Audit Protocol (Critical to self audit, especially security section)

NAID 2013 Security Threats & Trends (PDF download of Angie’s presentation from NAID)

The will be no news today to allow for this extended interview.

Show Length: 47 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 139 with Gail Bisbee of Confidential Records Management

Gail Bisbee Gail Bisbee, President & CEO, Confidential Records Management

If there was ever a place to learn about the importance of records, it’s in a hospital. Our special guest today leveraged her experience as a nurse and then as a medical consultant and educator to then start a record center. You can hear the  rest of this story on the show today.

Gail Bisbee is the Founder, President and CEO of Confidential Records Management based in New Bern, NC.  Not only has Gail grown a very successful full-service RIM business, she is in big demand as a consultant and guide to numerous other RIM service providers.  Her unique expertise in HIPAA related issues, her extensive experience in scanning and her willingness to help others makes her extremely valuable to know and learn from.

We will also get you caught up on the latest industry news.

Enjoy the show.

Show Length: 41 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 138 with Tom Simpson of AAA Certified Confidential Security Corp

Tom Simpson Tom Simpson, President, AAA Certified Confidential Security Corp.

Being “first” at anything is a major accomplishment. Think of the Wright Brothers and the first flight. Then there was John Alcock and Arthur Brown accomplishing the first cross-Atlantic flight. (Sorry Lindbergh fans. He didn’t actually make his crossing till eight years after they had.) And don’t forget Chuck Yeager and the first supersonic flight he flew in the famed Bell X-1 airplane.

First matters. No one can ever take away that designation and status once you’ve achieved it.

Our guest today has a history of being first. He’s done it in the shredding industry a few times. Tom Simpson is the President of AAA Certified Confidential Security Corp based in Peoria, IL. Tom and his company were the first NAID AAA Certified shredding company in the world. They were also among the first members of NAID back when it was started. And Tom also drives race cars. (Do you see a pattern emerging?)

Tom is a destruction industry giant. If you are in the shredding business, he’s someone who has paved the way for you and has been instrumental in leadership within the industry. Today, we’ll learn more about him and his story.

We will also get you caught up on the latest industry news.

Enjoy the show.

Show Length: 33 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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