Show 150 with Richard Reese –The Extended Version

Richard Reese Richard Reese. Former President, CEO and Chairman of Iron Mountain

Richard Reese has been one of the most influential people in the entire RIM services industry. From the time he joined Iron Mountain in 1981 until the spring of this year, Richard led a company and an industry to unprecedented heights.

His influence is significant in the services we offer, the associations we are a part of, and the amazing business world we live in. While many in the greater RIM industry compete with Iron Mountain on a daily basis, Richard’s success and story is worthy of applause and admiration as well as observation. Success leaves clues, and this interview is full of them.

In this interview I conducted with him early this spring, we learn more of his story, his perspectives on the RIM industry, his thoughts on the current round of acquisitions and then some predictions he has about where the industry is headed in the future. I ask his advice on entering the industry and succeeding in it as an independent operator. We talk about the commoditization of the industry and a whole lot more.

Share this with senior staff, partners and investors. They need to listen to it as well.

Enjoy the show.

Show length 69 minutes.

Special thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 149 with John Gilbert of Sunfood

John Gilbert John Gilbert, Director of Information Technology at Sunfood

Today is a great opportunity for you to get a glimpse into the mind of an IT Director. If you’ve struggled to figure out how to get their attention or sell to them, this show will be very instructive for you.

John Gilbert, Director of Information Technology at Sunfood, a San Diego company that sells organic raw foods and super-foods, joins us to share his experience and perspectives.

He’ll help you to understand what his average day looks like. And you’ll learn how much work he has to do to get your services accepted in his world. He also describes what he considers effective as it relates to the marketing you use to try and reach him. Then he identifies where disaster recovery and data back-ups reside on the list of corporate IT priorities. It’s all very enlightening.

This interview is worth listening to and sharing with any of your staff who try and sell data protection or vault-related services. You really can’t afford to miss it.

We’ll also get you caught up on the latest industry news.

Enjoy the show.

Show length 41 minutes

Special thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 148 with William Palisano of Lincoln Archives

William Palisano Bill Palisano, President of Lincoln Archives

He got his start in his family’s moving business until his Dad showed an interest in records storage in the late 1980’s. After mapping out a detailed business plan and a small $20K loan, William (Bill) Palisano started Lincoln Archives in Buffalo, New York.

This year will be Lincoln Archives’ 20th year in business! Since it was founded, Lincoln Archives has had “one goal and one purpose” which is to protect their clients’ organizations by safeguarding their information. They store it, back it up, restore it, and destroy it. Many companies protect information, but fewer provide solutions.

Hear all about the challenges and benefits of owning a family business this week on the RIMproReport.

We’ll also get you caught up on the latest industry news.

Enjoy the show.

Show Length: 39 minutes

Special thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 147 with Michael Huff of File Keepers

Michael Huff Michael Huff, Vice President and Privacy Officer of File Keepers

He started out as a teacher until he was laid off and got a job as a temp worker with a record center. Over 20 years later, he now holds a doctorate that deals directly with the RIM industry professionals.

Dr. Michael Huff has over 26 years of hands-on operations, management and consulting experience in the records and information management industry. Currently, he serves as Vice President and Privacy Officer at File Keepers, LLC in Los Angeles. He holds a doctorate in Organizational Leadership and a master’s degree in Clinical Psychology—his doctoral dissertation topic is related to the Emotional Intelligence of RIM professionals. Dr. Huff has also served as President of the Greater Los Angeles ARMA Chapter in 2008/2009. Additionally, since 1995 he has worked with nonprofits and local government agencies to provide career aptitude assessments to underserved populations in Southern California.

On the show we discuss Michael’s reasons for this intensive study of RIM professionals, his findings and more importantly, what it all means.

We’ll also get you caught up on the latest industry news.

Enjoy the show.

Show length: 36 minutes

Special thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 146 with Marilyn Kamuru of eManage Africa

Marilyn Kamuru Marilyn Kamuru, Founder and Managing Director of eManage Africa

One of the few entrepreneurs in Kenya, our guest today is Marilyn Kamuru, the founder and managing director of eManage Africa.

Based in Nairobi, Kenya, eManage Africa is a leading provider of records and data storage. They use industry-leading records management software and processes to provide an automated, secure environment for your records.

Marilyn was born in Kenya and spent most of her life in the U.S. and Canada. Seven years ago, she left her career as a lawyer in New York to start eManage Africa in 2006. She was a pioneer in Africa, as she had to change the way people thought about the records storage industry. Hear her story and much more on this week’s episode!

We’ll also get you caught up on the latest industry news.

Enjoy the show.

Show Length: 35 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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