Show 161 with Mark Rocco of BMS CAT

Mark Rocco Mark Rocco, Vice President of Document Recovery Services with BMS CAT

In our industry we talk a lot about disaster recovery. We sell our services as a way to prepare for it. But what if it really happened to you? What if you had a major flood? What about a sprinkler system failure? Are you ready for that?

Or what if a client of yours called experiencing the same thing? Do you have an immediate plan of action you could take? Would you know what to do?

We’re going to talk about all those things today with Mark Rocco, Vice President of Document Recovery Services with BMS CAT. Mark is a seasoned veteran in the recovery of documents, data and media. He’s been involved in recovering documents from major plane crashes, hurricanes, floods and more.

Mark describes the process BMS CAT uses to recover documents, as well as ways to prepare for it if it happens to you or your client. There are a lot of great lessons on the show this week.

There is no news this week. We’ll update you next week with anything new you should know.

Enjoy the show.

Show Length: 38 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 160 with Ron Bush of DRD Information Management

Ron Bush Ron Bush, Founder and Owner of DRD Information Management

A meeting with his lawyer opened his eyes to a brand-new business opportunity. And after researching it, he launched a RIM service business.

Ron Bush started DRD Information Management back in 2004. Based an hour southeast of Chicago, DRD provides a full range of records and information-related service offerings.

In the interview today, Ron shares his story, but more importantly his perspectives on the business. I love how he describes his business and his beliefs about how to support his clients. Listen to how he articulates what really drives his vision for the business.

Lots of good and valuable information for you today. Plus we’ll get you caught up on the latest industry news.

Enjoy the show today.

Show Length: 41 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 159 with Kristjan Backman and Patti Bowles of Phoenix Recycling

Kristjan Backman & Patti Bowles Kristjan Backman, Founder and President; & Patti Bowles, Vice President of Phoenix Recycling

This week I am pleased to replay an interview I did with Kristjan Backman and Patti Bowles, who own and operate Phoenix Recycling in Winnipeg, Manitoba, Canada.

Their story is one of perseverance, love, and cool ways to make decisions. I think their conversation near the end of the interview about their adventure together is wonderful. And in all this, they’ve created an incredible RIM service business for themselves.

We also get you caught up on the latest industry news.

Enjoy the show today.

NAID CEO Blog Posts about strong-arm HIPAA consultants:
http://www.naidonline.org/nitl/en/blog/100.html
http://www.naidonline.org/nitl/en/blog/101.html

Show Length: 40 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 158 with Charlotte Williams of Shredall

Charlotte Williams Charlotte Williams, Marketing & PR Manager at Shredall & SDS

You might think that being involved in the hit British TV show The X Factor and hanging with Simon Cowell on the set would be quite glamorous. But for Charlotte Williams, it’s all just part of a great story that eventually led her to our industry.

Charlotte is the PR and Marketing Manager for Shredall & SDS based in Nottingham, England. Shredall & SDS did some pretty cool things before she arrived. But when Charlotte showed up, she brought some focus and direction to the company as well as tactical actions that she shares with us on the show today.

Learn about some of the things she’s done at the company to help them create a powerful presence in the marketplace including earning awards, generating publicity, and focusing on Shredall & SDS’ original success tactics.

Charlotte understands media and uses it to her advantage. You can definitely learn something from her today.

We also get you caught up on the latest industry news.

Enjoy the show.

Show Length: 31 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 157 with Nate Segall of AccuShred

Nate Segall Nate Segall, President of Accushred

Every business that has created some degree of success in their market has taken specific actions to get them there. If you are willing to look for those clues, you can often leverage them in your own business.

Nate Segall of AccuShred, a full service shredding and destruction services company based in Toledo, OH, has led his company to abundant success. Today on the RIMproReport we learn his story and dig into some of the things he’s done to drive that success.

Nate talks about learning the importance of allowing shred service revenue to stand on its own and not getting pulled into the commodity trap. He talks about the importance of shred drivers in his business. He chats about how he hires those drivers and about a great source for finding them.

There are lots of great things to learn from Nate today.

We also get you caught up on the latest industry news.

Enjoy the show today.

Show Length: 40 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 156 with Don Adriaansen of Titan Mobile Shredding

Don Adriaansen Don Adriaansen, Co-Founder and Co-Owner of Titan Mobile Shredding

Everyone in the RIM industry has a story and each story is proof that it is possible to become successful in this business.

Today, you’ll hear the story of Don Adriaansen of Titan Mobile Shredding. Don and his partner have built a successful shredding and destruction business in the greater Philadelphia area that includes mobile and plant operations.

Titan has been recognized as one of the fastest growing companies in the Philadelphia area. Don talks about how they achieved that recognition as well as some of the secrets they’ve learned over the years that have fueled the growth they’ve seen.

Don also discusses some of the following things:

• why their drivers get paid in the top 1%
• the value of getting out of your truck to grow your business
• the power of service

Lots of great things for you to learn.

We also update you on the latest industry news.

Enjoy the show today.

Show Length 35 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 155 with Ray Barry of NAID

Ray Barry Ray Barry, Chief Shreducation & Member Relations Officer of NAID

While he never officially left the industry, many are saying that Ray Barry is officially “back” with the recent announcement that he is joining NAID as their Chief Shreducation & Member Relations Officer.

You may remember Ray from Total Training Services, Shred School and more. He was on the board of NAID and served as Board President a few years ago. Last year Ray joined Access as VP of Sales in their Eastern Region and subsequently sold the Shred School brand to NAID.

Today, Ray joins us on the RIMproReport to talk about his new role at NAID. You’ll hear his story, the lessons learned in the last year, and what he plans on doing in the days and months ahead.

We’ll also get you caught up on the latest industry news.

Enjoy the show.

Show Length 27 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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Show 154 with Dennis Barnedt of Oasis

Dennis Barnedt Dennis Barnedt, Director & CEO of The Oasis Group and Avid Skier

This is a replay of an interview I conducted with Dennis Barnedt, CEO of the Oasis Group headquartered in Dublin, Ireland. Dennis is also a Director and the Founder of Access. Dennis has a long and storied career in the RIM world and has become one of the leading movers and shakers in the global RIM services industry.

Not only will you get a chance to hear his story, Dennis also shares the Five Big Management Things that he uses to steer and guide the decisions and choices he makes in the business. These five items he talks about are worth the price of admission alone.

We’ll also catch you up on the latest industry news.

Enjoy the show.

Show Length 39 minutes

Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

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